Customer Journey Mapping Workshop| CLIMATE V2

The purpose of mapping out Ambi CLIMATE V2 customer’s journey is to facilitate discovery, documentation and to share the bigger picture of what our users want and capture discrete user decisions and interactions. The mapping should be done with cross-functional teams to create a shared language and mental model of what our end users want. The end product (the maps) should allow us to convince stakeholders or other teams to drive positive change for our products and services.

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